Page 48 - Consumers and Mobile Financial Services 2014

40 Consumers and Mobile Financial Services 2014

43. Assuming that the reason(s) why you do not currently use mobile payments
was addressed, would you be interested in doing any of the following activities
with your mobile phone?
a. Making payments to another person (e.g., friend, relative, babysitter)

b. Using my mobile phone to pay for purchases at a store
c. Paying bills online
d. Transferring money to someone in another country

e. Using your mobile phone as a “virtual wallet” to replace some cards in
your wallet
f. Buying goods or services online

g. Accepting payments from another person
h. Receiving/using coupons on your phone
i. Receiving specials and discount offers
j. None, I don’t want to use mobile payments [Exclusive]

Mobile Financial Services Security Questions

[MOBILE = “YES” FOR QUESTIONS 44 THROUGH 45]

[DISPLAY, SHOW IT ON THE SAME SCREEN WITH Q44 TO Q45]

Please rate your perception of the level of security for each of the following mobile
financial services from Very Safe to Very Unsafe.

[SP; shown on the same screen as Q45]

44. How safe do you believe people’s personal information is when they use
mobile banking?

a. Very safe
b. Somewhat safe
c. Somewhat unsafe
d. Very unsafe
e. Don’t know

[SP; shown on the same screen as Q44]
45. How safe do you believe people’s personal information is when they use a
mobile phone to pay for a purchase at a store?
a. Very safe
b. Somewhat safe

c. Somewhat unsafe
d. Very unsafe
e. Don’t know