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44 Consumers and Mobile Financial Services 2014
your mobile phone at the checkout instead of swiping a card, or by using a
special app—sometimes involving scanning a barcode—on your mobile phone
to make the payment.
If you were offered the option of using your mobile phone to pay for pur-
chases in store, how likely would you be to use it?
a. I already use it
b. Very likely
c. Likely
d. Unlikely
e. Very unlikely
[SP]
[MOBILE = “YES”; shown on the same screen as Q57]
58. How likely do you think it is that mobile payments will become a major way
people make payments in stores in the next five years?
a. Very likely
b. Likely
c. Unlikely
d. Very unlikely
e. Don’t know
[SP]
[IF Q31c=”NO”]
59. Do you plan to use your mobile phone to make a payment in a store in the
next 12 months?
a. Definitely will use
b. Probably will use
c. Probably will not use
d. Definitely will not use
Financial Management (Saving, Budgeting) Questions
[SP, IF Q19=A]
60. Do you use your mobile phone to track purchases and expenses?
a. Yes
b. No
[MP, IF Q60= A]
