Page 53 - Consumers and Mobile Financial Services 2014

March 2014 45

61. Do you use any of the following method(s) to track purchases and expenses
on your mobile phone?
a. A mobile app for expense tracking
b. A service provided by my bank

c. A spreadsheet
d. Online (using the web browser to access a website)
e. Take notes in a notepad or word processor

[MP, IF Q26= D OR I]

62. You previously mentioned that you receive either text message or e-mail alerts
from your financial institution. Do you receive each of the following kinds of
alerts?
a. Low-balance alerts

b. Payment due alerts
c. Saving reminders
d. Fraud alerts
e. Credit card balance alerts
f. Deposit or withdrawal alert

g. Statement available notification
h. Other (Please specify):[txt]___________________________

[MP, IF Q62= A]

63. Thinking of the most recent low-balance alert you received, which of the fol-
lowing actions did you take after receiving the alert?

a. Transferred money into the account with the low balance from another
account
b. Deposited money into the account with the low balance

c. Reduced my spending
d. None of the above [Exclusive]

Risk-Aversion Questions

[ASKED OF EVERYONE]

[SP]

64. Which one of the following statements comes closest to describing the amount
of financial risk that you are willing to take when you save or make
investments?
a. Take substantial financial risks expecting to earn substantial returns
b. Take above average financial risks expecting to earn above average returns