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36 Consumers and Mobile Financial Services 2014




a. Credit card

b. Debit card
c. General purpose prepaid card
d. Bank account
e. Charge to your phone bill
f. Account at a non-financial institution (e.g., PayPal)

g. Other (please specify):[TXT]_________________________________

[IF MOBILEPAY = “yes”; NUMBER BOX; RANGE: 0-99; shown on the same
screen as Q32b]

33a.In the past month, how many times have you used your mobile phone to make
any type of mobile payment? If none, please enter “0.” ______times in the last
month.

[IF Q31c = “Yes”; NUMBER BOX; RANGE: 0-99]

33b.In the past month, how many times have you used your mobile phone to pay
for a product or service at a store? If none, please enter “0.” ______times in
the last month.

[SP]

[IF MOBILEPAY= “Yes” and Q19= A]

[GRID; SP ACROSS]

[SHOW THIS TEXT INSTEAD OF DEFAULT INSTRUCTIONS: Please
answer yes or no to each option]

PROGRAMMING NOTE: CODE “Yes” AS 1, “No” AS 0, AND REFUSED
AS -1.

34. Have you used each of the following mobile payment services in the past
12 months?

1 0
Yes No
a. Starbucks mobile payments
b. Google Wallet
c. Square Wallet
d. PayPal In-Store Payment
e. LevelUp
f. Dwolla
g. Isis
h. Tabbedout

[SP]

[IF MOBILEPAY= “Yes”]

35. When did you start using mobile payments?
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