Page 43 - Consumers and Mobile Financial Services 2014
P. 43
March 2014 35
[MP]
[IF Q19 = A]
[GRID; SP ACROSS]
[SHOW THIS TEXT INSTEAD OF DEFAULT INSTRUCTIONS: Please
answer yes or no to each option]
PROGRAMMING NOTE: CODE “Yes” AS 1, “No” AS 0, AND REFUSED
AS -1.
31. Using your mobile phone, have you done each of the following in the past
12 months? (Please answer yes or no to each option).
1 0
Yes No
a. Transferred money directly to another person’s bank or other financial
account (e.g., Paypal account)
b. Received money from another person’s bank or other financial account
(e.g., Paypal account)
c. Paid for a product or service at a store (including at gas pumps and for
restaurant meals)
d. Paid for parking, a taxi, or public transit using an app
e. Paid bills online through a mobile web browser or app
f. Made a payment using a text message (including charitable donation by text
message)
g. Used an app to receive loyalty or reward points
h. Made an online purchase (e.g., from amazon.com or bestbuy.com)
[IF Q31C= “Yes”]
[GRID; SP ACROSS]
[SHOW THIS TEXT INSTEAD OF DEFAULT INSTRUCTIONS: Please
answer yes or no to each option]
PROGRAMMING NOTE: CODE “Yes” AS 1, “No” AS 0, AND REFUSED
AS -1.
32a.When you have used your mobile phone to pay for something at a store, have
you used your phone in each of these different ways?
1 0
Yes No
a. Waved or tapped my mobile phone at a cash register (e.g., Google Wallet)
b. Scanned a barcode or QR code using your mobile phone to make a mobile
payment (e.g., Starbucks app)
c. Used a mobile app that doesn’t require tapping the phone at a cash register
or scanning a barcode to pay for a purchase (e.g., Square Wallet)
d. Other (Please specify): [txt]________________
[MP]
[IF MOBILEPAY = “YES”]
32b.When making mobile payments, which of the following payment methods do
you use?
