Page 40 - Consumers and Mobile Financial Services 2014
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32 Consumers and Mobile Financial Services 2014
c. iPhone
d. Windows Mobile
e. Other
f. Don’t know
[SP]
[IF Q19 = A; shown on the same screen as Q20]
[SP]
21. Do you password protect your smartphone? Please include using a PIN, draw-
ing a pattern, facial recognition, and other methods of securing your phone as
password protection.
a. Yes
b. No
Mobile Banking Users
[MOBILE = “YES” AND Q1 =A]
[DISPLAY; SHOW ON THE SAME SCREEN AS Q22 and Q23]
Mobile banking uses a mobile phone to access your bank or credit union account.
This can be done either by accessing your bank or credit union’s web page through
the web browser on your mobile phone, via text messaging, or by using an app
downloaded to your mobile phone.
[SP, MOBILE = “YES” AND Q1 =A; shown on same screen as Q22]
22. Does your bank or credit union offer mobile banking?
a. Yes
b. No
c. Don’t know
[SP, MOBILE = “YES” AND Q1 =A; shown on same screen as Q22]
23. Have you used mobile banking in the past 12 months?
a. Yes → [MOBILEBANK = “YES”]
b. No → [MOBILEBANK = “NO”]
DOV: MOBILEBANK
1: “YES”
2: “NO”
[SP]
