Page 37 - Consumers and Mobile Financial Services 2014

March 2014 29

or payments, but may have restrictions on what you can buy and where you
can use them.

[SP, IF Q8a=A OR Q8b=A]

9. Some general purpose prepaid cards and payroll cards can be reloaded with
extra money. Are any of the general purpose prepaid cards or payroll cards
you have used reloadable?
a. Yes
b. No
c. Don’t know

[SP, IF Q9 = A]
10. In the past month, did you or anybody else load money to your prepaid
card(s)?
a. Yes
b. No

[GRID; SP ACROSS]
[SHOW THIS TEXT INSTEAD OF DEFAULT INSTRUCTIONS: Please
answer yes or no to each option]

11. Have you used each of the following financial products or services in the past
12 months?

1 0
Yes No
a. Debit card or check card
b. Paper check
c. Major credit card (VISA, MasterCard, American Express, Discover)
d. Store-branded credit card good only at the store that issued the card
e. Auto title loan
f. Check cashing services
g. Money order
h. Pawn shop loan (do not include permanent sales to a pawnshop)

[IF Q1 = A; DISPLAY]

In this section we would like to ask you about how you interact with banks or
credit unions.

[SP, IF Q1 = A]

12. Have you spoken with a teller or a bank employee at a bank branch in the past
12 months?
a. Yes
b. No

[SP, IF Q1 = A; shown on the same screen as Q12]