Page 68 - PostEurop Business Forum
P. 68

Andrey TURUNOV - Head of Customers Engagement & Retention Division, Russian Post



       PostEurop Business Forum







                    USAGE.
                    CASE STUDY: POCHTA MARKET




                                                           Background

                                                           Russian Post created it’s own online-catalog and tried to
                                                           improve the sales



                                                           Solution
                                                           Towns with the population up to 20k people and special
                                                           segmentation were covered during the mailing. An average
                                                           quarterly volume of the mailing is 0,5 mln copies


                                                           Results
                                                                                Number of
                                                           Segment                       Response rate
                                                                                households
                                                           Active subscribers    50 004    2,17%
                                                           Women with children   200 033   5,97%
                                                           Women                 50 443    2,73%
                                                           Internet shoppers     150 127   0,56%
                                                           Subscribers of the medical publication   50 632   1,32%

















































       Page 67
   63   64   65   66   67   68   69   70   71   72   73