Page 13 - Mobile World Daily - Day 3
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NEWS
SIM card evolves to continue to do so as the market Q&A r
support M2M and
remote provisioning evolves,” said Hyunmi Yang, chief Rob Sinclair,
Microsoft Chief Accessibility Officer
strategy officer at the GSMA. “By
Mobile accessibility:
2020 we forecast nearly 1 billion The business angle for
improving the quality of life
cellular M2M connections and 9
Hall 4 – Conference Village – Auditorium 5
billion consumer connections that Wednesday, 4 March 14:00-15:00
will require SIM cards, so it is What will be the key themes you’ll touch on in your session?
I will discuss the growing relevance of accessibility solutions for everyone who
critical to ensure security and uses technology – regardless of age, ability or injury. I will emphasise the
growing importance of viewing accessibility as the foundation of a new
By Anne Morris recently been deployed in some robustness in the evolution of the generation of digital experiences capable of understanding and responding to
M2M devices and tablets. These the person’s individual preferences or needs.
The SIM card is evolving to include embedded solutions, where SIM.”
support future new services SIM cards are fixed in the device Why has this segment received so little attention?
in both the machine-to- and cannot be moved, and remote The GSMA has developed Historically, accessibility was viewed as a niche investment for a very small
machine (M2M) and consumer provisioning, where SIM cards can number of customers, or in some cases as a set of legal requirements. The new
markets. be updated over the air and store specifications for these two view emerging in today’s business environment is that accessibility is about
one or more operator profiles. creating more flexible user experiences that optimise productivity for each
A new report from GSMA solutions, announcing the GSMA person and ensure everyone is able to fully participate in the digital world
Intelligence noted that alternative "The SIM has provided the around us.
SIM solutions to the traditional security and authentication to Consumer Remote SIM In a more direct sense, there also is growing regulatory pressure, increasing
approach of a single SIM card access mobile networks for almost a litigation and rising competition – all indications that accessibility will become
issued by a single operator have quarter of a century and it will Provisioning initiative at Congress increasingly important to businesses around the world.
this week. The GSMA Embedded How is it possible to profitability serve these niche markets?
Profitability becomes a core outcome if one views this as an opportunity to
SIM Specification, which was create great solutions for the 15 per cent of the population with disabilities. We
are seeking to shift accessibility out of the ‘niche’ technology space and into
developed to serve the M2M ‘mainstream’ value creation for every customer.
market, has been adopted by nearly What are some of the things we’re likely to see in the short term?
As part of Microsoft’s transformation to a mobile-first, cloud-first company, you
30 operators and vendors to date. will see accessibility and inclusive design playing a larger role in how we deliver
more personal experiences across the full range of devices.
Telefonica offers ad campaigns while they were In the short term this will be most apparent in the Windows Universal
surfing online at home, to establish Application Platform, our built-in assistive technologies, and the work we are
marketing insights if they would return to the doing with our partners to improve their accessibility solutions.
restaurant more frequently as a
through free Wi-Fi result, with the brand achieving a How much of a role do governments need to play?
"three-times higher response rate to Governments around the world are already expressing a clear perspective that
By Ronan Shields they install in business outlets with its digital marketing, than it digital inclusion of the aging and disabled communities is an essential part of the
high levels of footfall traffic, such as achieved through other means", modern world. More than 150 countries have ratified the UN Convention on the
Telefonica is using its free restaurants and sporting arenas. according to Franks. Rights of Persons with Disabilities (UN CRPD) – a step that signals their intent to
public Wi-Fi rollout to aid take specific actions to ensure the goals of digital inclusion are achieved.
bricks-and-mortar based Frank told MWC attendees: "A Both Franks, and fellow panellist We support that convention and are dedicated to working with those
businesses, such as restaurants, in restaurant chain with O2 Wi-Fi Kelly Ahuja, Cisco, SVP & GM, governments to find technology neutral approaches to achieving that outcome.
calculating the return on came to us to see if we could help service provider business, products
investment of their online them maximise return on their & solutions, said helping bricks-
marketing spend, by helping them digital marketing, which was and-mortar outlets establish the
establish just how much footfall targeted at driving people into their link between their online marketing
they drive in-store. restaurants by giving them offers, (the fastest growing advertising
etc. However, they didn't know if format), and subsequent in-store
The strategy was discussed their campaigns were being visits was crucial, as only 17 per
during a Mobile World Congress effective, or how they could be cent of all UK commerce is carried
(MWC) panel session on improved." out digitally.
'Personalising the Consumer
Experience', where Robert Franks, Telefonica and Cisco helped the “A restaurant chain
Telefonica's managing director, restaurant chain identify audiences with O2 Wi-Fi came
digital commerce, took to the stage it served with 'behaviourally to us to see if we
to discuss the operator’s 'big data' targeted ads' online (a technique could help them
collaboration with Cisco. made possible using ‘cookies'), and maximise return on
then subsequently visited its their digital
Telefonica's UK arm O2 has outlets, using ‘unique identifiers’ marketing”
rolled out a free public Wi-Fi that were flagged when they then
network, which is available even to logged on to the O2 Wi-Fi network
rival network providers' customers, in-store.
using Cisco technology and which
They were then retargeted with
Spectrum panel calls for more depending on the content. “Policy Rancy said the optimisation of
cooperation and flexibility spectrum use is a high priority for
makers going forwards have to all players.
make some value judgments – how Romano Righetti, VimpelCom’s
group chief regulatory officer, told
much should be allocated to the audience that more harmonised
spectrum management could lower
broadband and how much should the costs of devices and be an
enabler of new investments.
be preserved for other socially good
He noted that predictability is a
By Joseph Waring move away from a conversation on “The question is what are we going policies, like weather, local news key issue at the national level. “It’s
what we each can do separately to to do to create more value?” important to know in a reliable
how the industries can work and emergency information.” manner the spectrum management
together,” he said. Gordon Smith, president and plan because a lot of investment
Arising level of sharing and CEO of the National Association of He concluded that price, policy and needs to be put in place for
Speaking on a panel discussion Broadcasters (NAB), argued that auctions, rolling out networks and
cooperation between on spectrum at the Mobile World the world of tomorrow needs both technology will ultimately answer the putting together a good
Congress on Monday, Sabbagh broadband and broadcast since commerical offering.”
competing interest groups is called for finding the parts of the they serve very different needs. question as to what the future holds for
spectrum where the two industries Righetti said how much spectrum
emerging as demand for scarce can collaborate. “This is where we “The broadcast architecture – one broadband and broadcast. will be made available, when and at
can generate more revenue and to everyone in a geographic area – is what price, are important
spectrum soars. more profit.” important, especially as it relates to Francois Rancy, director of the conditions “for creating the right
video. There’s not enough spectrum confidence for future investment”.
The mobile and satellite industries, Looking at the mobile industry in in the universe to do video one-to- ITU’s Radiocommunications
Europe, he said ARPU has dropped one through broadband.”
for example, have an unprecedented 26 per cent since 2008. On the Bureau, pointed out that it’s vital
broadcaster side, there also has Regarding the question whether
opportunity to converge because been some level of price erosion. consumers want on-demand or live, that the decisions for the World
he said the answer is they want both
there are things “we can do that Radiocommunication Conference
other technologies simply can’t do on 15 are made by consensus since the
the video front”, said Karim Michel impact lasts for decades. “That last
Sabbagh, president and CEO of vote was 20 years ago. We need to
satellite player SES. think 15 years ahead and establish a
“We all have much more to gain stable framework. We can’t afford
by working together. But we need to to change things in a seismic way.”
MOBILE WORLD CONGRESS DAILY 2015 | www.mobileworldcongress.com Wednesday 4th March PAGE 13