Page 13 - Mobile World Daily - Day 3
P. 13

NEWS

SIM card evolves to                                                              continue to do so as the market         Q&A r
support M2M and
remote provisioning                                                              evolves,” said Hyunmi Yang, chief       Rob Sinclair,
                                                                                                                         Microsoft Chief Accessibility Officer
                                                                                 strategy officer at the GSMA. “By
                                                                                                                         Mobile accessibility:
                                                                                 2020 we forecast nearly 1 billion       The business angle for
                                                                                                                         improving the quality of life
                                                                                 cellular M2M connections and 9
                                                                                                                         Hall 4 – Conference Village – Auditorium 5
                                                                                 billion consumer connections that       Wednesday, 4 March 14:00-15:00

                                                                                 will require SIM cards, so it is        What will be the key themes you’ll touch on in your session?
                                                                                                                         I will discuss the growing relevance of accessibility solutions for everyone who
                                                                                 critical to ensure security and         uses technology – regardless of age, ability or injury. I will emphasise the
                                                                                                                         growing importance of viewing accessibility as the foundation of a new
By Anne Morris                         recently been deployed in some            robustness in the evolution of the      generation of digital experiences capable of understanding and responding to
                                       M2M devices and tablets. These                                                    the person’s individual preferences or needs.
The SIM card is evolving to            include embedded solutions, where         SIM.”
        support future new services    SIM cards are fixed in the device                                                 Why has this segment received so little attention?
        in both the machine-to-        and cannot be moved, and remote           The GSMA has developed                  Historically, accessibility was viewed as a niche investment for a very small
machine (M2M) and consumer             provisioning, where SIM cards can                                                 number of customers, or in some cases as a set of legal requirements. The new
markets.                               be updated over the air and store         specifications for these two            view emerging in today’s business environment is that accessibility is about
                                       one or more operator profiles.                                                    creating more flexible user experiences that optimise productivity for each
  A new report from GSMA                                                         solutions, announcing the GSMA          person and ensure everyone is able to fully participate in the digital world
Intelligence noted that alternative      "The SIM has provided the                                                       around us.
SIM solutions to the traditional       security and authentication to            Consumer  Remote  SIM                   In a more direct sense, there also is growing regulatory pressure, increasing
approach of a single SIM card          access mobile networks for almost a                                               litigation and rising competition – all indications that accessibility will become
issued by a single operator have       quarter of a century and it will          Provisioning initiative at Congress     increasingly important to businesses around the world.

                                                                                 this week. The GSMA Embedded            How is it possible to profitability serve these niche markets?
                                                                                                                         Profitability becomes a core outcome if one views this as an opportunity to
                                                                                 SIM Specification, which was            create great solutions for the 15 per cent of the population with disabilities. We
                                                                                                                         are seeking to shift accessibility out of the ‘niche’ technology space and into
                                                                                 developed to serve the M2M              ‘mainstream’ value creation for every customer.

                                                                                 market, has been adopted by nearly      What are some of the things we’re likely to see in the short term?
                                                                                                                         As part of Microsoft’s transformation to a mobile-first, cloud-first company, you
                                                                                 30 operators and vendors to date.       will see accessibility and inclusive design playing a larger role in how we deliver
                                                                                                                         more personal experiences across the full range of devices.
Telefonica offers                                                                ad campaigns while they were            In the short term this will be most apparent in the Windows Universal
                                                                                 surfing online at home, to establish    Application Platform, our built-in assistive technologies, and the work we are
marketing insights                                                               if they would return to the             doing with our partners to improve their accessibility solutions.
                                                                                 restaurant more frequently as a
through free Wi-Fi                                                               result, with the brand achieving a      How much of a role do governments need to play?
                                                                                 "three-times higher response rate to    Governments around the world are already expressing a clear perspective that
By Ronan Shields                       they install in business outlets with     its digital marketing, than it          digital inclusion of the aging and disabled communities is an essential part of the
                                       high levels of footfall traffic, such as  achieved through other means",          modern world. More than 150 countries have ratified the UN Convention on the
Telefonica is using its free           restaurants and sporting arenas.          according to Franks.                    Rights of Persons with Disabilities (UN CRPD) – a step that signals their intent to
        public Wi-Fi rollout to aid                                                                                      take specific actions to ensure the goals of digital inclusion are achieved.
        bricks-and-mortar based          Frank told MWC attendees: "A              Both Franks, and fellow panellist     We support that convention and are dedicated to working with those
businesses, such as restaurants, in    restaurant chain with O2 Wi-Fi            Kelly Ahuja, Cisco, SVP & GM,           governments to find technology neutral approaches to achieving that outcome.
calculating the return on              came to us to see if we could help        service provider business, products
investment of their online             them maximise return on their             & solutions, said helping bricks-
marketing spend, by helping them       digital marketing, which was              and-mortar outlets establish the
establish just how much footfall       targeted at driving people into their     link between their online marketing
they drive in-store.                   restaurants by giving them offers,        (the fastest growing advertising
                                       etc. However, they didn't know if         format), and subsequent in-store
  The strategy was discussed           their campaigns were being                visits was crucial, as only 17 per
during a Mobile World Congress         effective, or how they could be           cent of all UK commerce is carried
(MWC) panel session on                 improved."                                out digitally.
'Personalising the Consumer
Experience', where Robert Franks,        Telefonica and Cisco helped the          “A restaurant chain
Telefonica's managing director,        restaurant chain identify audiences        with O2 Wi-Fi came
digital commerce, took to the stage    it served with 'behaviourally              to us to see if we
to discuss the operator’s 'big data'   targeted ads' online (a technique          could help them
collaboration with Cisco.              made possible using ‘cookies'), and        maximise return on
                                       then subsequently visited its              their digital
  Telefonica's UK arm O2 has           outlets, using ‘unique identifiers’        marketing”
rolled out a free public Wi-Fi         that were flagged when they then
network, which is available even to    logged on to the O2 Wi-Fi network
rival network providers' customers,    in-store.
using Cisco technology and which
                                         They were then retargeted with

Spectrum panel calls for more                                                                                            depending on the content. “Policy           Rancy said the optimisation of
cooperation and flexibility                                                                                                                                        spectrum use is a high priority for
                                                                                                                         makers going forwards have to             all players.

                                                                                                                         make some value judgments – how              Romano Righetti, VimpelCom’s
                                                                                                                                                                   group chief regulatory officer, told
                                                                                                                         much should be allocated to               the audience that more harmonised
                                                                                                                                                                   spectrum management could lower
                                                                                                                         broadband and how much should             the costs of devices and be an
                                                                                                                                                                   enabler of new investments.
                                                                                                                         be preserved for other socially good
                                                                                                                                                                     He noted that predictability is a
By Joseph Waring                       move away from a conversation on          “The question is what are we going      policies, like weather, local news        key issue at the national level. “It’s
                                       what we each can do separately to         to do to create more value?”                                                      important to know in a reliable
                                       how the industries can work                                                       and emergency information.”               manner the spectrum management
                                       together,” he said.                         Gordon Smith, president and                                                     plan because a lot of investment
Arising level of sharing and                                                     CEO of the National Association of      He concluded that price, policy and       needs to be put in place for
                                         Speaking on a panel discussion          Broadcasters (NAB), argued that                                                   auctions, rolling out networks and
cooperation            between         on spectrum at the Mobile World           the world of tomorrow needs both        technology will ultimately answer the     putting together a good
                                       Congress on Monday, Sabbagh               broadband and broadcast since                                                     commerical offering.”
competing interest groups is           called for finding the parts of the       they serve very different needs.        question as to what the future holds for
                                       spectrum where the two industries                                                                                             Righetti said how much spectrum
emerging as demand for scarce          can collaborate. “This is where we          “The broadcast architecture – one     broadband and broadcast.                  will be made available, when and at
                                       can generate more revenue and             to everyone in a geographic area – is                                             what price, are important
spectrum soars.                        more profit.”                             important, especially as it relates to  Francois Rancy, director of the           conditions “for creating the right
                                                                                 video. There’s not enough spectrum                                                confidence for future investment”.
The mobile and satellite industries,     Looking at the mobile industry in       in the universe to do video one-to-     ITU’s  Radiocommunications
                                       Europe, he said ARPU has dropped          one through broadband.”
for example, have an unprecedented     26 per cent since 2008. On the                                                    Bureau, pointed out that it’s vital
                                       broadcaster side, there also has             Regarding the question whether
opportunity to converge because        been some level of price erosion.         consumers want on-demand or live,       that the decisions for the World
                                                                                 he said the answer is they want both
there are things “we can do that                                                                                         Radiocommunication Conference

other technologies simply can’t do on                                                                                    15 are made by consensus since the

the video front”, said Karim Michel                                                                                      impact lasts for decades. “That last

Sabbagh, president and CEO of                                                                                            vote was 20 years ago. We need to

satellite player SES.                                                                                                    think 15 years ahead and establish a

“We all have much more to gain                                                                                           stable framework. We can’t afford

by working together. But we need to                                                                                      to change things in a seismic way.”

MOBILE WORLD CONGRESS DAILY 2015 | www.mobileworldcongress.com                                                                                        Wednesday 4th March PAGE 13
   8   9   10   11   12   13   14   15   16   17   18