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CAPTIONS | ERICSSON

                                Matt Simpson,
                                Head of Technology & Strategic Product Management, Access Services,
                                Ericsson Broadcast and Media Services

How can captions
make you money?

2015 will be the first time Ericsson’s Accessibility Services product range is                      skilled at extrapolating and collating data         “If any user anywhere can
presented at Mobile World Congress; our team is responsible for the delivery                        concerning that clip, it’s possible to create a     find your piece of content
of content captioning, translation and associated metadata services for                             rich set of metadata that can enable even           (or more importantly the
broadcasters and content owners across the globe. We are located in Hall 2                          more abstract searches, links and                   right part of it) then that
providing the live captions for Mobile World Live TV.                                               presentation features. These days it’s possible     creates many new
                                                                                                    to identify the shot changes, the scene             commercial opportunities;
What, you may ask, is a television                 trawling through the list of suggestions, but,   boundaries, the divisions between the               but it needn’t stop there.
            captioning team doing here? Aren’t     as it stands, it’s going to be a matter of luck  speakers (and link them back to that                With the right processing
            they rather old-school, stuck in a     and a little cyber-sleuthing to track down the   character or actor); captioners can even            of the words by those
world of cathode ray tubes, rooftop aerials,       right episode - and even then you’ve got to      create bespoke metadata like key events (like       skilled at extrapolating and
linear television, government regulations and      spin through the whole thing to get to the line  the goals in a football match) during the           collating data concerning
philanthropy?                                      you want, which as luck would have it, is        preparation process.                                that clip, it’s possible to
                                                   probably three quarters of the way through                                                           create a rich set of
  Well, way back sometime in the 70s and           the programme. New video codecs and fast,          Natural Language Processing (i.e. software        metadata that can enable
80s, that statement might have been true; but      reliable connections can help you fast-          or systems that can ‘understand’ human              even more abstract
things have moved on a little. For a start we’re   forward beautifully. But wouldn’t it be easier   speech) can assist in the creation of               searches, links and
all broadcasters now – if we want to be. The       to be able to do a text search on the script     automatic keyword data – what were the              presentation features.”
revolution has happened and anyone with the        and go straight to that point in the scene       important words used in that clip, and what
right connected device can create and              instantly?                                       other clips have a similar profile? If you know   transcript? With Machine Translation
distribute content. The number of connected                                                         this, you can start to link content on new        reaching new levels of accuracy (Google,
devices has exploded over the last five years;     THE ANSWER IS, OF COURSE, YES.                   levels - and keep the viewer’s interest - rather  Microsoft et al have demonstrated new cloud
Ericsson’s Media Vision 2020 predicts that                                                          than being limited solely to the “if-you-         products in this space – with pretty good
there will be over 50 billion connected            What you may (or may not) know, is that the      watched-this-you-might-like that” kind of         levels of intelligibility), it should be possible
devices by 2020 - that is literally billions of    essence of a caption is a piece of timed text,   recommendation (which I find is often more        to create an online translation of a captioned
new places to watch your favourite show –          and new production processes mean that we        of an insight into the strange nature of others’  clip on the fly, into any language the viewer
eight billion of which will be mobile              can now add even more granularity with           viewing habits rather than your own).             chooses, and present it back as captions.
broadband subscriptions. The result is that        word-level timing. This means that through                                                         Cutting edge comedy will always present a
many more people in all sorts of new               good quality captions and associated               If you’re able to profile the content and the   challenge for such systems (indeed it could
locations will have access to content with         metadata you can make it much easier for         appearance of themes and phrases, you can         introduce its own variant of surreal humour)
none of the old boundaries; and the flexibility    consumers to find your content.                  start to make a link to brands that might like    but it will certainly get your sport,
of mobile network coverage is giving more                                                           to be associated with that content. If we         documentaries or news content to an ever
people the chance to access prime content            A recent study by Discovery Digital            know the timeline of these themes as they         larger audience with little extra effort.
than linear broadcast ever could. Regional         Networks found that adding captions to video     change across the clip, then it’s possible to
release dates for content have squeezed            clips increased search traffic, page views,      create advertising or marketing opportunities       Captions are not limited solely to
together or even collided as consumers have        search rank and engagement, documenting a        that match the viewing experience. A logical      accessibility – they can also help bring
come to expect access to anything, anywhere,       13% increase in views. Having captions also      step on from this is to spin it around – and      viewers to your content, and generate more
anytime and preferably as soon as it pops up       boosted the lifetime views and search            make sure that you never show the wrong           money from it.
within their social network.                       rankings of a piece of content. And revenues,    advert next to the wrong pictures.
                                                   whether via subscriptions or through
THAT’S ALL FINE, BUT WHERE DO                      advertising, depend directly or indirectly on    HOW ELSE CAN CAPTIONS HELP IN A
THE CAPTIONS COME IN?                              the number of views and therefore on people      MOBILE WORLD?
                                                   being able to find your content in the first
Consider this; you’re on the train and you         place.                                           Well, you will have read them in a bar, or at
remember a great TV comedy moment you                                                               the gym; so why not on the phone or the
want to share with your friends. You can             If any user anywhere can find your piece of    tablet? Not everyone has a pair of noise-
remember the name of the series, the name          content (or more importantly the right part of   cancelling headphones to counteract the
of the actor; you’re even word-perfect on the      it) then that creates many new commercial        background noise...
line itself. You tap in the search details, start  opportunities; but it needn’t stop there. With
                                                   the right processing of the words by those         Finally, what about using caption data to
                                                                                                    extend geographical reach, breaking down
                                                                                                    the language barriers with a real-time

PAGE 26 Monday 2nd March                                                                            MOBILE WORLD CONGRESS DAILY 2015 | www.mobileworldcongress.com
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