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6.2



Key activities









A 2a interoperability requires collaboration between competing commercial companies. Getting competing companies to work

together successfully requires effective organisation, and getting these collaborations to deliver and evolve requires effective
leadership and governance. one of the most common and effective means of achieving this is through specially set up, dedi-
cated industry groups (often referred to as steering boards or task forces) that are charged with agreeing and implementing policies. t his
approach will be similar, on a high level, for industry collaboration and other transaction types wanted to be made interoperable.

esablishing an industry forum, or task force, is the key platform for industry collaboration going forward. this is the first step as it
creates the forum where the the most appropriate implementation option can be selected and the steps needed to bring services to
market can be agreed.


Evaluate
Establish an Determine interoperability Understand the Agree with
industry forums functional scopes options business case regulators



the following activities should be considered to define the goals for a2a interoperability and how the industry will meet its own
requirements and those of the regulators:

Get organised: Establish an industry forum
Governance of a collaborative approach can be achieved through the creation of an industry forum, a task Force. the task Force is a
forum in which participants can work together to develop the appropriate business, technical and operational approaches.
an example terms of reference for an interoperability task Force is presented in appendix c.

Determine functional scope and objectives
the high-level business requirements for a2a interoperability should be determined to describe what the scope of interoperability is
in terms of the functionality supported and the objectives of implementation. there is likely to be a combination of sources for require-
ments, from the requirements and constraints defined by regulations to the commercial concerns of participants. likely the providers will
establish an ongoing dialogue with the regulator to undertake the due diligence of the regulations and to make sure that the work of the
task Force and the policy objectives and expectations are aligned.


Evaluate interoperability options
this activity aims to identify, and enable participants to agree, the structure that is the most efficient and cost effective approach for
the mobile money and payments industry. the preceding sections in this document have presented a list of key discussion points and
presented an assessment framework that can be used to guide the evaluation process.


Agree the approach
Following the evaluation of options, outline agreements for interoperability between mmos and between mmos and banks, and a collec-
tive understanding of the way forward, can be agreed. this will outline technical, operational and risk management, including settlement
and reconciliation practices, which should be discussed with the regulator and formally agreed between participants.








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