Page 9 - Vodafone
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The services provided by VSS Romania
• Customer Care: Support for a total of 90 million Vodafone customers from
UK, Germany, Italy, Spain and Ireland. Handling inquiries related to invoice
and payment, account administration and data troubleshooting.
• IT Support: Help Desk operations, first and second level applications
support, database administration for the internal needs of Vodafone UK,
Germany, Italy, Spain, Ireland and Vodafone Group (HQ).
• The services are supplied via phone, online chat and back-office.
• Customer Care: Support for a total of 90 million Vodafone customers from
UK, Germany, Italy, Spain and Ireland. Handling inquiries related to invoice
and payment, account administration and data troubleshooting.
• IT Support: Help Desk operations, first and second level applications
support, database administration for the internal needs of Vodafone UK,
Germany, Italy, Spain, Ireland and Vodafone Group (HQ).
• The services are supplied via phone, online chat and back-office.
