Page 10 - Vodafone
P. 10
Vodafone Shared Services ONE team unleashing value to our Partners
Vodafone Shared Services (VSS) matured in 6 years from a single Shared Service Centre mono discipline, to 6
locations supporting a wide variety of activities delivered by ~13,500 passionate and engaged professionals
£180m 8.5
Annual savings Partner satisfaction
Romania delivered
Budapest
Cairo Ahmedabad 11,000 60
International roles
Net promoter score
Bangalore
Pune a
200+ +2
Roles migrated per People Engagement
month (75)
84% +8
Employee
KPI’s in green (March
exit) NPS (32)
Vodafone Shared Services (VSS) matured in 6 years from a single Shared Service Centre mono discipline, to 6
locations supporting a wide variety of activities delivered by ~13,500 passionate and engaged professionals
£180m 8.5
Annual savings Partner satisfaction
Romania delivered
Budapest
Cairo Ahmedabad 11,000 60
International roles
Net promoter score
Bangalore
Pune a
200+ +2
Roles migrated per People Engagement
month (75)
84% +8
Employee
KPI’s in green (March
exit) NPS (32)
