Page 5 - PostEurop Business Forum
P. 5
PostEurop Business Forum - Big Data – Love or Hate? It is Here
Friday 29 September 2017
09:00-09:15 Introduction to the Business Forum Agenda for Day 2
by Dr. Alea Fairchild, The Constantia Institute
09:15-10:30 Big Data: Bringing Postal Operators closer to their Customers
Proling to Win
Dr. Matthias Schlemmer, Head of Data and Address Management for Austrian Post
Relevance of Big Data in Russia
Mr. Armen Ambartsumyan, Chief Expert for Analytics and Development, Russian Post
Managing Customer Satisfaction
Mr. Frank Ferro, PostNL
Q&A
Moderated by Dr. Alea Fairchild, The Constantia Institute
10:30-10:45 Coee Break
10:45-12:00 Big Data: Meeting Our Customer Needs
Ländernachweis cross-border mail service
Thomas Baldry, SVP International Mail & International Relations
AdMailer.ie: Next Generation Mail Media
Fiona Heernan, Head of Post Media for An Post
Start for the future with Articial Intelligence and Robotics
Jean-Michel Lefèvre, Director General, ProBaYES
Digital Postal Services Transformation: Data, Technology or Sta?
Mr. Dragos Dinca, Director of IT & Communication, Posta Romana
Q&A
Moderated by Dr. Alea Fairchild, The Constantia Institute
12:00-12:10 Closing of the Business Forum & Any Other Business
By Mr Jean-Paul FORCEVILLE, Chairman of PostEurop
12:10 Lunch
