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PostEurop Business Forum

PostEurop Business Forum - Big Data – Love or Hate? It is Here

Thursday 28 September 2017

14:30-14:35 Introduction of the PostEurop Business Forum
By Dr. Botond Szebeny, Secretary General

14:35-14:45 Introduction to the Business Forum Agenda for Day 1
by Dr. Alea Fairchild, The Constantia Institute

14:45-15:15 Keynote: Dealing with Big Data in a fast-paced digital world
Mr. Brody Buhler, Managing Director, Global Accenture
Data is driving digital transformation and holds the key to reigniting growth in the post and parcel industry.
It creates new businesses and sets new rules as consumers ask for more personalized, secured and superior
experiences. Post and parcel organizations are not strangers to data, dealing with vast quantities daily. The
real question is how to unleash its power in a digital world that requires real-time and fast analysis? How
to remain competitive with the entrants of digital native players building their systems and business on
emerging technologies such as advanced analytics, machine learning or artificial intelligence?

15:15-15:45 Keynote: Turning Big Data into Business: The Future of Postal Services in the
Digital Age
Mr. Ziv Baida, BeNeLux Leader – Government, Trade & Emerging Technologies at Altares –
Dun & Bradstreet
We live in the digital age; but what does this mean? What is the role of “Big Data” and “analytics” in
the “digital age”? What are the most important benefits thereof? What are the most critical resources,
required to achieve success? And what can postal services learn from best practices in other industries,
where organizations have dealt with risks and benefited from, or even created new opportunities?
These and similar questions will be addressed, based on hands-on experience with organizations
having varying levels of experience in exploiting data, where a pragmatic value-based approach has
been taken based on the understanding that digital is a means, not an end

15:45-15:55 Discussion Q & A

15:55-16:10 Coffee Break

16:10-17:10 Panel Discussion: The Data Upside of Supply Chains
In terms of Customs and VAT, advanced electronic data for postal items will become a legal requirement
as part of the reformed Customs security programme. What is required of postal operators to ensure
compliance? How do we manage the data effectively to minimize future risks?
Threats and Opportunities of Dealing with Big Data Cross-Border (Ms. Satoko Kagawa, Technical
Officer, Compliance and Facilitation Directorate, World Customs Organisation). The Modern Customs
Necessities (Mr. David Pilkington, Royal Mail). Tackling Fraud using Big Data (Mr. Frank Ferro, PostNL).
Q & A | Moderated by Dr. Alea Fairchild, The Constantia Institute

17:10-17:15 Closure of Day 1

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