Page 49 - PostEurop Business Forum
P. 49

Frank FERRO - Director IT Logistics, POSTNL































                       Introduction and method



                       What is our approach?













              In several parts of the logistical chain parcels can be lost









                                                       Lost parcels








                       Vermist na
                       Vermist na                                                               Overige
                     eerste sortering
                     eerste sortering                                                           redenen
                                                              Vermissingen
                                                              Vermissingen
                                                                                   Vermist naermist na
                                   Vermist na                 in BuitenlandBuitenland  V
                      Lost after first   distributie  Vermist bij                 aflevering bij  Other
                                                                                  aflevering bij
                                   distributie
                        sorter                                                                  reasons
                                                                                     klant
                                                 Retail                              klant
                                                               Lost outside
                                   Lost during                    The          Lost after   delivery
                                  distribution   Lost at       Netherlands       at the customer
                                              Retail location
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