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Brody BUHLER - Managing Director, Global Accenture












          MORE REVENUE



          Using predictive analytics to analyze and prioritize sales leads drove >20% increased
          conversions and >30% increase in average revenue.




                       AVG. CLOSE RATE                                    AVG. REVENUE PER
                        ALL RANKED OPPORTUNITIES                                    SALE
                    35.0%                                                   ALL RANKED OPPORTUNITIES
                            29.9%                              $80,000   $76,004
                    30.0%           26.4%                      $70,000
                    25.0%                   23.2%              $60,000             $58,943
                    20.0%                                      $50,000                       $49,070
                    15.0%                                      $40,000
                                                               $30,000
                    10.0%
                                                               $20,000
                     5.0%                                      $10,000
                     0.0%                                          $-
                           Top Tier  Middle Tier Bottom Tier            Top Tier   Middle Tier  Bottom Tier
                             HIGHEST TIER RANKED                             HIGHEST TIER RANKED

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          OPTIMIZE OPERATIONS



          Using big data platforms and analytics techniques to target system wide issues.


          LOOP TYPE      INDEX                     DEFINITION                          ILLUSTRATION

                            B1    A single site has more than 1 first scan.

           Bouncing         B2    Two sites have more than 1 first scan.

                            B3    Three or more sites have more than 1 first scan.
                                  Scans at 6 or more sites.
                                  -  Could be done with data provided but need additional work on algorithm –
           Wandering       W1       more complex than initially thought – map routes as taken and compare to
                                    plan

                            S1    >=6 scans at the same facility for a period >=48 hours (1 st to last scan, with
                                  weekends excluded).
             Stuck
                            S2    >=2 enroute scans at the same facility for a period >=24 hours.



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