Page 99 - PostEurop Business Forum
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Jean-Michel LEFÈVRE - Director General, ProBaYES














                        Banking

                        Customer churn La Banque Postale

             Machine Learning
                                                        Loan Rates   inStore
                                                                    Data
             •  Based on a history of real    Web Nav   competitors
               estate contracts
                                                                        Bank
             •  Estimates the likelihood of a                 CRM data   Account
               contract being repurchased                             Movement
               before its term by the
               competition                      Client    Loan Rates an Ratesan Ratesan Rates
                                                        Lo
                                                        Lo
                                                        Lo
                                                Loan
                                                          LBP
             •  Suggests the best gesture      Contract
               to keep a customer satisfied
               with our offer



                                                           Datasets

                        72   BRANCHE NUMÉRIQUE


                        Banking & Insurance

                        Credit and Insurance Risk



              • Customize the customer profile for
                   • Reliably estimate the risk
                   • Suggest the best contract
              • How
                   • No longer based on fixed and instant criteria
                   • But from the historical and from a broad context
              • Locks
                   • Access to data
                   • Acceptability
                   • Validation and consolidation





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