Page 118 - PostEurop Business Forum

Dragos DINCA - Director of IT & Communication, Posta Romana

PostEurop Business Forum

IT IT prioritiespriorities (priorities (RomanianRomanian Post)

Benefits Solution
Customer, service and contract Implement a CRM solution
management
Integrated company management Implement ERP
Develop new reporting tools Data warehouse, BI (Analytics)
Increase the accuracy of the postal Implement a new Track and Trace solution
transactions with real time traceability
Increase the quality of services for the New mobile hardware and mobile
Romanian Post and its image on the market applications.
Chan
Chan
Chan
Changege the perception of IT gege the perception of IT the perception of IT Extend the communication data network to
into a business partner all postal locations
Increase the efficiency for the postal Use new IT tools like: Document
services and its workforce Management System, Web applications
with responsive interface
Innovation Development Create “Innovation Incubator”: an Idea
factory which use internal knowledge
pushes the ideas and drives the goals
Make the IT a business enabler and Use modern application and systems that
technology driver will allow process automation and reduce
the paper volumes
Begin to develop Digital Capability Capitalization of raw data and various forms
Platform, Data Monetization Platform of value added content
Delivering hyper-personalized cost effective
digital services

Strategic IT Plan & Integration

CNPR Products &
Services IT Governance : Strategic Alignament, Value Delivery, Risk Management, Resource Management, Performance mesurement
BI (Analitycs)
CNPR business IT Security & Risk Assesment
strategy
Technology Transformation Business Transformation ERP Track & Trace CRM Banking & Financial Services E-commerce Apps. Transport & Fleet Management "Mobile Sales and Service" Apps. "Self Service" Appliances Distributors (Franchise)Management ??? Digital Transformation Initiative & good practices analysis Internal Personnel Tranings (e-learning platform) Distinctive IT Competencies & Capabilities

IT Operations & Support
CNPR Infrastructure IT Infrastructure
& Processes
Automation

Technology Landscape (technology
Business Technology Trends capabilities available in the market
Environment
place)

IT STRATEGY of CNPR (Value Proposition): To ensure the full support in order to elaborate and deliver quality products and services according to CNPR business
strategy; these outputs will integrate the latest IT technologies at a premium prices and low costs

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