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Employment and Social Developments in Europe 2014
Chapter 3: The future of work in Europe: job quality and work organisation
for a smart, sustainable and inclusive growth .............................................135
1. Better jobs and work organisation yield a more productive workforce ..............135
2. Job quality and work organisation: multi-dimensional concepts .....................135
2.1. Job quality dimensions ......................................................................136
2.2. Work organisation can take different forms ......................................................137
2.3. Work organisation impacts on job quality and performance ..........................................137
3. The effects of job quality on productivity, labour market participation
and social cohesion ......................................................................138
3.1. Socioeconomic security: synergy of interests .....................................................138
3.2. Education and training may enhance employability and productivity ...................................142
3.3. Good working conditions can attract and develop human capital and improve performance and output. . . . . . . . . 143
3.4. Work-life and gender balance to strengthen participation, efficiency and equity ...........................147
3.5. Summary of findings .......................................................................148
4. Structural changes can impact on job quality and productivity growth ..............148
4.1. The two sides of knowledge and technology-intensive growth ........................................149
4.2. Globalisation creates opportunities but also challenges for job quality and productivity .....................152
4.3. Demographic change calls for an innovative approach to job quality ...................................155
4.4. The jobs potential of the green economy .......................................................156
4.5. Strengthening job quality to foster future productivity growth in the face of significant structural changes ......157
5. Modernising work organisation to foster productivity growth ........................158
5.1. Work organisations differ across sectors, occupations and Member States ...............................158
5.2. The interaction between work organisation and job quality: the importance of Learning and Lean Organisations . 159
5.3. Declining Learning organisations and the move towards Leaner forms ..................................161
5.4. Complementing technological innovation with workplace innovation ...................................162
5.5. Fostering workers’ engagement ...............................................................163
5.6. Management strategies for organisational efficiency: supervision and control versus common values ..........164
5.7. Office and workflow design for optimum efficiency ................................................164
5.8. Addressing future challenges in the Learning organisation ...........................................165
5.9. Further globalisation brings changes to work organisation with job quality implications .....................166
5.10. Conclusion: stronger employee empowerment matters for productivity growth ............................167
6. Conclusions ...............................................................................167
Annex 1: Definitions of job quality .........................................................170
Annex 2: Organisation of work — Technical details .......................................178
Annex 3: Additional indicators relating to job quality .....................................179
Annex 4: Trend developments in Learning organisation ..................................183
Annex 5: Companies’ well-being policies — case studies .................................190
References ....................................................................................192
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Chapter 3: The future of work in Europe: job quality and work organisation
for a smart, sustainable and inclusive growth .............................................135
1. Better jobs and work organisation yield a more productive workforce ..............135
2. Job quality and work organisation: multi-dimensional concepts .....................135
2.1. Job quality dimensions ......................................................................136
2.2. Work organisation can take different forms ......................................................137
2.3. Work organisation impacts on job quality and performance ..........................................137
3. The effects of job quality on productivity, labour market participation
and social cohesion ......................................................................138
3.1. Socioeconomic security: synergy of interests .....................................................138
3.2. Education and training may enhance employability and productivity ...................................142
3.3. Good working conditions can attract and develop human capital and improve performance and output. . . . . . . . . 143
3.4. Work-life and gender balance to strengthen participation, efficiency and equity ...........................147
3.5. Summary of findings .......................................................................148
4. Structural changes can impact on job quality and productivity growth ..............148
4.1. The two sides of knowledge and technology-intensive growth ........................................149
4.2. Globalisation creates opportunities but also challenges for job quality and productivity .....................152
4.3. Demographic change calls for an innovative approach to job quality ...................................155
4.4. The jobs potential of the green economy .......................................................156
4.5. Strengthening job quality to foster future productivity growth in the face of significant structural changes ......157
5. Modernising work organisation to foster productivity growth ........................158
5.1. Work organisations differ across sectors, occupations and Member States ...............................158
5.2. The interaction between work organisation and job quality: the importance of Learning and Lean Organisations . 159
5.3. Declining Learning organisations and the move towards Leaner forms ..................................161
5.4. Complementing technological innovation with workplace innovation ...................................162
5.5. Fostering workers’ engagement ...............................................................163
5.6. Management strategies for organisational efficiency: supervision and control versus common values ..........164
5.7. Office and workflow design for optimum efficiency ................................................164
5.8. Addressing future challenges in the Learning organisation ...........................................165
5.9. Further globalisation brings changes to work organisation with job quality implications .....................166
5.10. Conclusion: stronger employee empowerment matters for productivity growth ............................167
6. Conclusions ...............................................................................167
Annex 1: Definitions of job quality .........................................................170
Annex 2: Organisation of work — Technical details .......................................178
Annex 3: Additional indicators relating to job quality .....................................179
Annex 4: Trend developments in Learning organisation ..................................183
Annex 5: Companies’ well-being policies — case studies .................................190
References ....................................................................................192
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